WildChance Terms and Conditions

Welcome to WildChance. By accessing or using our platform at wildchance.com, you agree to be bound by the following Terms and Conditions. Please read this document carefully before you complete the WildChance casino register process or place any bets. These terms govern your use of all services we provide, including games, promotions, and account functionality. If you do not agree with any part of these terms, we ask that you refrain from using our services.

1. About Us and Governing Law

At WildChance, we operate under a Curacao gaming licence, which authorises us to offer online casino services to eligible players. Our platform is available in English and German, and all transactions on our site are conducted in EUR. These Terms and Conditions, together with our Privacy Policy and Bonus Terms, form the full agreement between you and us as the operator. We reserve the right to update these terms at any time, and your continued use of WildChance Casino constitutes acceptance of any revised version.

2. Eligibility and Account Registration

To use our services, you must meet the following requirements. We strictly enforce these criteria to maintain a safe and compliant environment for all players.

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any jurisdiction where online gambling is prohibited.
• You may hold only one account on our platform — duplicate accounts are strictly forbidden.
• All information you provide during the WildChance casino create account process must be accurate and up to date.
• We reserve the right to request identity verification documents at any point.

To complete the WildChance casino register procedure, you will need to provide a valid email address, personal details, and agree to these terms. Once registered, your WildChance login credentials are personal and must not be shared with any third party. If you suspect unauthorised access to your account, please contact our support team immediately.

3. Deposits and Withdrawals

3.1 Deposit Policy

We accept deposits via bank transfer, payment cards, and a range of e-wallets including Skrill, MiFinity, and Interac, alongside Bitcoin and paysafecard. There is no published maximum deposit limit, and our welcome package is structured to accommodate players across a wide range of deposit levels. To make a WildChance casino deposit, you must log in to your verified account and navigate to the cashier section. All funds must originate from a payment method registered in your own name.

3.2 Withdrawal and Cashout Policy

When you request a WildChance cashout, processing times will vary depending on the method you have chosen. We aim to handle all withdrawal requests as promptly as possible, but we cannot guarantee a fixed timeline for every payment method. The WildChance casino withdraw function becomes available once your account has been verified and any applicable wagering requirements have been fulfilled. We reserve the right to perform additional checks before releasing funds, particularly for larger amounts.

4. Bonuses and Promotions

At WildChance Casino, we offer a four-stage welcome package totalling 280% up to 3,200 EUR, 800 Free Spins, and 30 coins. The stages break down as follows:

• 1st deposit: 100% up to 300 EUR + 200 Free Spins + 3 coins
• 2nd deposit: 50% up to 900 EUR + 200 Free Spins + 6 coins
• 3rd deposit: 60% up to 1,000 EUR + 200 Free Spins + 7 coins
• 4th deposit: 70% up to 1,000 EUR + 200 Free Spins + 14 coins

Any WildChance bonus, including the WildChance casino bonus code or WildChance promo code, is subject to our full bonus terms. We may require a specific WildChance casino promo code to activate certain offers — please check the promotions page for current requirements. Our ongoing programme includes daily cashback at 5%, a VIP daily cashback at 7%, a weekly 15% cashback up to 300 EUR every Monday, Friday and weekend reload offers, and a birthday bonus. All bonuses are only available to verified account holders.

4.1 Loyalty Programme, Coins and Achievements

We run a comprehensive coin-based loyalty economy with four components: the Loyalty Programme, the Bonus Shop, the Achievements system, and the Bonus Map. Coins earned through gameplay and deposits can be exchanged in our shop for exclusive bonuses and Free Spins. Coins have no cash value and are non-transferable. We reserve the right to modify coin rates, shop items, and achievement criteria at any time without prior notice.

5. Responsible Gambling

Here at WildChance, we are committed to promoting responsible gaming. We provide tools that allow you to set deposit limits, session limits, and self-exclusion periods. If you feel that your gambling has become problematic, we encourage you to contact our support team and make use of the self-exclusion options available in your account settings. We take problem gambling seriously and cooperate with recognised support organisations.

6. Game Rules and Fair Play

Our WildChance casino online platform hosts over 13,800 games from more than 100 providers, including Pragmatic Play, Evolution, Playtech, NetEnt, Play'n GO, and Nolimit City. All games operate on certified random number generators and are subject to regular auditing. We reserve the right to void any game round or bet if we detect technical errors, software malfunctions, or suspected fraudulent activity. Results produced during verifiable malfunctions are considered void.

7. Prohibited Activities

We prohibit the following activities on our platform. Violation of any of the below may result in immediate account suspension and forfeiture of funds:

• Using automated software, bots, or scripts during gameplay
• Colluding with other players or exploiting technical vulnerabilities
• Attempting to abuse bonuses or the WildChance casino bonus system through irregular play patterns
• Providing false information during the WildChance casino create account or verification process
• Conducting any activity that constitutes or facilitates money laundering

8. The WildChance App and Platform Access

Our WildChance app is available as an installable application accessible via the Install App section of our website. The app is subject to the same terms and conditions as the desktop and mobile browser versions of our platform. We do not guarantee uninterrupted access to any version of our service and may carry out maintenance at any time. During scheduled or emergency maintenance, access to your WildChance login may be temporarily unavailable.

9. Live Casino

The WildChance live casino section features games from Evolution, Ezugi, Pragmatic Live, Playtech, LuckyStreak, and several other live studio providers. Live casino games are subject to the same account and wagering rules as all other games on our platform. We make no guarantee as to the availability of any specific live table at any given time. All live sessions are monitored, and any disputed rounds will be reviewed using video recordings maintained by the respective studio provider.

10. Limitation of Liability

To the fullest extent permitted by applicable law, we exclude all liability for losses arising from your use of our platform, including but not limited to gambling losses, technical failures, or delays in payment processing. We are not liable for any indirect, consequential, or incidental damages. Your use of WildChance Casino online is entirely at your own risk. Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence.

11. Termination and Account Closure

We reserve the right to suspend or permanently close any account that violates these Terms and Conditions, without prior notice. You may also request voluntary account closure by contacting our support team via live chat or the email address published on our contact page. Upon closure, any pending bonuses or coins will be forfeited unless otherwise required by applicable regulation. Any verified withdrawable balance will be returned to you through an approved payment method.

12. Contact and Support

If you have questions about these terms, our bonus programme, or any aspect of your account, our customer support team is available via live chat and by email. Our support page also features a comprehensive FAQ and help centre. All official communications from us will be sent to the email address associated with your registered account. We recommend keeping your contact details up to date to ensure you receive important notifications about your account.

By continuing to use our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. We thank you for choosing WildChance.