WildChance Casino Cookie Policy

At WildChance Casino, we believe transparency is the foundation of trust. This Cookie Policy explains what cookies are, how we use them across our platform, and what choices you have regarding their use. By continuing to use our website at wildchance.com, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. We use cookies and similar tracking technologies to make our platform function correctly, remember your preferences, and improve your overall experience. Cookies do not give us access to your device and cannot carry viruses or malware. They simply allow us to recognise your browser and provide a more personalised, efficient service.

How We Use Cookies at WildChance

Here at WildChance, we use cookies for several purposes that directly benefit you as a player. Whether you access us via desktop browser, mobile browser, or our installable app, cookies help ensure a seamless and secure session every time you visit wildchance.com.

We rely on cookies to support the following core functions:

• Keeping you securely logged in during your session — so you don't need to repeat the wildchance login process every time you navigate to a new page
• Remembering your language preference, whether you access our German-language build or the English version
• Storing items in your session so that your gaming activity is accurately tracked for cashback calculations and loyalty rewards
• Recognising when you have already completed wildchance casino register steps so we don't prompt you unnecessarily
• Enabling our bonus and promotional systems, including our Bonus Map and Loyalty Program mechanics
• Facilitating secure wildchance casino deposit and wildchance cashout processes through our payment partners

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our WildChance Casino online platform to function. Without them, core services such as wildchance casino login, account creation, and navigation would not work. We do not require your consent to place strictly necessary cookies, as they are integral to delivering the service you have requested. They are used to authenticate sessions, prevent fraud, and maintain the security of your account.

Functional Cookies

At WildChance, we use functional cookies to remember choices you make and to personalise your experience. These may include your preferred language, currency display settings (all transactions on our platform are processed in EUR), and layout preferences. If you disable functional cookies, some features of our site may not work as intended, but you will still be able to access the core platform.

Performance and Analytics Cookies

Our WildChance Casino platform uses performance cookies to collect information about how players interact with our site. This data helps us understand which game categories — such as Live Casino, Slots, Jackpot, Bonus Buy, and Roulette — are most popular, and allows us to improve navigation and overall usability. All information collected by these cookies is aggregated and anonymised; it does not identify you personally.

Marketing and Targeting Cookies

We may use marketing cookies to deliver relevant promotions and offers, including information about our welcome bonus package, weekly reload promotions, cashback offers, and any active wildchance casino bonus or wildchance casino promo code campaigns. These cookies track your browsing behaviour across our platform to help us show you content that is relevant to your interests. You may opt out of marketing cookies at any time through our cookie preference centre.

Third-Party Cookies

Some cookies on our platform are set by third-party providers. Our WildChance Casino online library is powered by over 100 game studios, including Pragmatic Play, Evolution, NetEnt, Playtech, and Play'n GO, among many others. These providers, as well as our payment partners — including Skrill, MiFinity, Mastercard, and paysafecard — may place their own cookies when you interact with their integrated services. We do not control third-party cookies and recommend that you review the privacy policies of those providers directly.

Live Casino and App-Specific Cookies

When you access our wildchance live casino section or use the WildChance app available via our dedicated Install App page, additional session cookies may be activated to maintain the real-time connection required for live dealer games. These cookies are strictly necessary for the live gaming environment to function and cannot be disabled without interrupting your session. Our wildchance app uses the same cookie framework as the desktop and mobile browser versions of our platform.

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. At WildChance Casino, we provide the following options for managing your cookie preferences:

• Browser settings: Most modern browsers allow you to block or delete cookies. Please refer to your browser's help section for specific instructions.
• Cookie preference centre: On your first visit to our site, we present a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category.
• Opt-out tools: For analytics and marketing cookies placed by third parties, you may use industry opt-out tools such as the Network Advertising Initiative or the Digital Advertising Alliance platforms.

Please note that blocking certain cookies may affect your ability to complete a wildchance casino deposit, access your wildchance casino bonus, or use features such as the Loyalty Program, coin shop, and achievements system.

Cookie Retention Periods

Different cookies have different lifespans. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. At Wild Chance Casino, persistent cookies we set generally remain active for no longer than 12 months, after which they expire automatically. You may delete any cookies at any time through your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make significant changes, we will notify you via a banner on our website or through your registered account. We encourage you to check this page periodically. Your continued use of our Wild Chance platform after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about our use of cookies or wish to exercise any of your rights in relation to your data, please contact us at the email address published on our contact page at wildchance.com. Our support team is available via live chat and is ready to assist you with any questions related to this Cookie Policy or your experience at WildChance Casino.

WildChance Casino operates under a Curacao licence and is committed to maintaining the highest standards of data transparency and player protection across all our services.